Returns

  1. Physical product
    1.1 Return Due To Change Of Mind
    Augusta Country will happily accept returns due to change of mind as long as a
    request to return is received by us within 30 days of receipt of item and are
    returned to us in original packaging, unused and in resellable condition.
    Return shipping will be paid at the customers expense and will be required to
    arrange their own shipping.
    Once returns are received and accepted, refunds will be processed to store
    credit for a future purchase. We will notify you once this has been completed
    through email.
    (Augusta Country) will refund the value of the goods returned but will NOT refund
    the value of any shipping paid.
    1.2 Warranty Returns
    Augusta Country will happily honor any valid warranty claims, provided a claim is
    submitted within 30 days of receipt of items.
    Customers will be required to pre-pay the return shipping, however we will
    reimburse you upon successful warranty claim.
    Upon return receipt of items for warranty claim, you can expect Augusta Country to
    process your warranty claim within 7 days.
    Once warranty claim is confirmed, you will receive the choice of:
    (a) refund to your payment method
    (b) a refund in store credit
    (c) a replacement item sent to you (if stock is available)
  2. Digital product: NO RETURN OR REFUND ACCEPTED AFTER CONFIRMED PAYMENT.